Lurnor Terms of Service

Master Terms

Version 2026-03-21 · Effective March 21, 2026

These Master Terms govern access to and use of the Lurnor platform, websites, and related services (the "Platform"). The Platform is operated by Lurnor ("we," "us," "our").

By creating an account or using the Platform, you agree to these Master Terms and the role-specific addendum that applies to you. If you are acting on behalf of an organization, you represent that you have authority to bind that organization.

1. Definitions

• Student: An individual who enrolls in a course through the Platform.
• School: A licensed education provider using the Platform to offer courses.
• Instructor: A School-designated course instructor participating through the Platform.
• Platform: The Lurnor software, websites, and related services.
• Course: An educational offering made available through the Platform.
• Regulatory Authority: A government body with jurisdiction over continuing education, including without limitation the Nevada Real Estate Division (NRED).

2. Platform Access

You must provide accurate information and keep it current. You are responsible for all activity under your account and for maintaining the confidentiality of your credentials.

• Account creation requires accurate identity and contact information
• Authentication credentials must be kept secure
• Your role (Student, School, or Instructor) determines your rights and obligations under the applicable addendum

3. Acceptable Use

You agree not to:

• Misuse the Platform or attempt to access it in an unauthorized manner
• Disrupt the Platform or attempt to bypass security controls
• Upload malware or harmful code
• Use the Platform to violate laws or third-party rights
• Impersonate another person or misrepresent your role or authority
• Scrape, reverse engineer, or attempt to extract source code except as allowed by law

4. Intellectual Property

We own the Platform, including software, design, trademarks, and all related intellectual property rights. Course content ownership is addressed in the applicable role-specific addendum.

You grant Lurnor permission to host, process, transmit, and display content only as needed to provide the Platform and to comply with law.

5. Privacy and Data

Our Privacy Policy explains how we collect and use data. By using the Platform, you agree to the Privacy Policy.

Where the Platform handles data subject to regulatory requirements (such as CE completion records), both Lurnor and the applicable School share responsibility for proper data handling as described in the School Licensing Agreement.

6. SMS Notifications

By providing your phone number, you consent to receive platform notifications via SMS. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe. Reply HELP for help. For support, contact support@lurnor.com.

7. Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Platform will be uninterrupted, error-free, or that it will meet all regulatory requirements for your particular use case. Lurnor is a software provider. Lurnor is not a regulator and does not provide legal advice.

All courses offered through the Platform are provided for educational purposes only and do not constitute legal advice. Licensees should confirm specific compliance questions with the applicable Regulatory Authority or qualified legal counsel.

8. Limitation of Liability

To the fullest extent permitted by law:

• Lurnor will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.
• Lurnor's total liability for all claims relating to the Platform will not exceed the amounts paid by you to Lurnor in the 12 months preceding the event giving rise to the claim, or $100 if no amounts were paid.

Some jurisdictions do not allow certain limitations, so these may not apply to you in full.

9. Indemnification

You agree to indemnify and hold harmless Lurnor from claims, damages, and expenses (including reasonable attorney fees) arising from your use of the Platform, your violation of these Terms, or your violation of any law or third-party rights.

10. Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict of laws rules. Any disputes will be resolved in the state or federal courts located in Clark County, Nevada, unless prohibited by law.

11. Modifications and Versioning

We may update these Master Terms or any addendum from time to time. Each document is independently versioned. We will update the effective date and provide reasonable notice of material changes. Continued use of the Platform after changes take effect constitutes acceptance.

Student Terms Addendum

Version 2026-03-01 · Effective March 1, 2026

This addendum applies to Students and is incorporated into the Master Terms by reference.

1. Enrollment and Payment

• Course enrollment requires payment via Stripe or other supported payment method
• Pricing is displayed at the time of purchase and may vary by course
• Enrollment in a CE course does not guarantee license renewal or regulatory approval

2. Course Access

• Access to course materials begins upon successful payment
• Course access is non-transferable and for your individual use only

3. Examination Requirements

• Courses may require completion of a final examination to receive CE credit
• You must complete examinations honestly and without unauthorized assistance
• Cheating, impersonation, or other dishonest conduct will result in revocation of credit and may result in account termination

4. Certificates and Credit Reporting

• Certificates of completion are issued upon meeting all course requirements
• Lurnor reserves the right to revoke certificates if fraud or dishonesty is discovered
• CE credit reporting to regulatory authorities is performed as required but Lurnor does not guarantee processing timelines by the authority

5. Refund Policy

Refund eligibility is governed by the Refund & Cancellation Policy.

6. Regulatory Disclosures

• Completion of a CE course does not guarantee license status, renewal, or regulatory approval
• You are responsible for understanding and meeting the CE requirements of your licensing jurisdiction

School Licensing Agreement

Version 2026-03-01 · Effective March 1, 2026

This addendum applies to Schools and is incorporated into the Master Terms by reference.

1. License Grant

Lurnor grants the School a non-exclusive license to use the Platform to create, manage, and deliver continuing education courses. This license is subject to these Terms and any applicable regulatory requirements.

2. Regulatory Responsibility

• The School represents that it is authorized to offer continuing education in its jurisdiction
• The School is solely responsible for ensuring compliance with all applicable laws and regulatory requirements, including NRED rules where applicable
• The School is responsible for designating qualified instructors and ensuring their eligibility
• The School is responsible for record retention, audit cooperation, and responding to regulatory inquiries

Lurnor provides tooling and workflows to assist with compliance but does not guarantee regulatory approval or audit outcomes.

3. Revenue Share

• The Platform retains 50% of enrollment revenue generated by the School's courses
• The School receives 50% of enrollment revenue
• Payment processing fees, refunds, chargebacks, and taxes are handled as described in the checkout flow and applicable payment processor terms
• The School is solely responsible for determining and paying instructor compensation from its share
• Payouts are processed via Stripe Connect; the School is responsible for completing onboarding and maintaining a valid payout account

4. State Submission Authorization

• By licensing a course and completing the submission process, the School authorizes Lurnor to generate and transmit regulatory filings (including NRED course approval applications) on the School's behalf
• The School is responsible for the accuracy of all information provided for regulatory submissions
• Lurnor acts as a facilitator; the School remains the regulatory applicant of record

5. Course Exclusivity

Each course on the Platform is licensed to one School at a time. While a course license is active, no other School may license the same course. The School does not acquire ownership of course content through licensing.

6. Content Ownership

Course content ownership and any transfer of rights between a School and its Instructors is governed by their separate agreement. The Platform does not adjudicate ownership disputes. All parties grant Lurnor a non-exclusive license to host and distribute content as needed to operate the Platform.

7. Compliance Cooperation

• The School agrees to cooperate with Lurnor in responding to regulatory inquiries related to courses offered through the Platform
• The School is responsible for maintaining required records and producing them upon request by a Regulatory Authority

8. Termination

Either party may terminate this agreement with written notice. Upon termination, active course licenses will not be renewed. Students with existing enrollments will retain access to complete their courses. Revenue share obligations for completed transactions survive termination.

Instructor Participation Agreement

Version 2026-03-01 · Effective March 1, 2026

This addendum applies to Instructors and is incorporated into the Master Terms by reference.

1. Appointment by School

Instructors participate on the Platform under the authority of their School. Lurnor does not employ Instructors. The relationship between an Instructor and their School is governed by their separate arrangement.

2. Content Standards

• Instructors must ensure course content is accurate, current, and compliant with applicable regulatory requirements
• Instructors must not include misleading, plagiarized, or prohibited material

3. Intellectual Property

Ownership of course content created by an Instructor is governed by the agreement between the Instructor and their School. By contributing content to the Platform, the Instructor grants Lurnor a license to host, display, and distribute that content as needed to operate the Platform.

4. Compensation

• Instructor compensation is determined and paid by the School from the School's share of enrollment revenue
• Lurnor is not responsible for Instructor compensation and is not a party to the compensation arrangement between the Instructor and School

5. Conduct

• Instructors must maintain professional conduct in all interactions on the Platform
• Instructors must comply with all applicable regulatory requirements for their role

6. Removal

Lurnor reserves the right to remove an Instructor from the Platform for violation of these Terms, regulatory non-compliance, or conduct that harms the integrity of the Platform. The School may also remove an Instructor from its roster at any time.

Contact

Questions about these Terms:

support@lurnor.com