Lurnor Terms of Service

These Terms of Service ("Terms") govern access to and use of the Lurnor platform, websites, and related services (the "Service"). The Service is operated by [Legal Company Name] ("Lurnor," "we," "us," "our").

By creating an account, accessing, or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization (such as a school or education provider), you represent that you have authority to bind that organization, and the organization is the "Customer" under these Terms.

1. Definitions

• Customer: The organization and its authorized users using Lurnor (for example, a real estate school or CE provider).
• Authorized User: A person permitted by the Customer to use the Service under the Customer's account.
• Content: Information stored or processed in the Service, including course content, learner data, completions, and records.
• Third Party Services: Services we use to provide the Service (for example, payment processors).

2. The Service

Lurnor provides software tools to help create, deliver, manage, and report continuing education (CE) activity and related records. Lurnor is a software provider. Lurnor is not a regulator and does not provide legal advice.

3. Accounts and Access

You must provide accurate information and keep it current. You are responsible for all activity under your account and for maintaining the confidentiality of credentials.

The Customer is responsible for:

• ensuring Authorized Users are properly authorized
• removing access for users who should no longer have it
• ensuring any signatures, attestations, or submissions made through the Service are made by the appropriate person

4. Customer Responsibilities and Regulatory Compliance

The Customer is solely responsible for compliance with all laws, regulations, and regulator requirements that apply to the Customer's CE activities, including without limitation Nevada Real Estate Division (NRED) rules where applicable.

The Customer remains responsible for:

• regulatory compliance
• record retention obligations
• required reporting and submissions
• responding to audits or information requests from regulators

Lurnor may provide tooling and workflows to help store, organize, and export records, but Lurnor does not guarantee regulatory approval, compliance, or audit outcomes.

5. Records and Retention

The Service may store records and data associated with CE delivery (including course and completion records). The Customer is responsible for ensuring that retention requirements are met and that records can be produced when required.

We may provide export functionality, audit trails, and reporting tools, but the Customer remains responsible for the completeness and correctness of any submissions or records produced.

6. Payments, Fees, and Revenue Share

If the Service includes paid features, the Customer agrees to pay all applicable fees and taxes. Payments may be processed by Third Party Services (for example, Stripe).

If the Service supports revenue share or payouts, the Customer is responsible for configuring payout accounts and completing any required onboarding steps with the payment processor.

Refund handling, if offered, will follow the refund policy shown in-product or on the checkout page, if any.

7. Acceptable Use

You agree not to:

• misuse the Service or attempt to access it in an unauthorized manner
• disrupt the Service or attempt to bypass security controls
• upload malware or harmful code
• use the Service to violate laws or third party rights
• scrape, reverse engineer, or attempt to extract source code except as allowed by law

8. Intellectual Property

We own the Service, including software, design, and trademarks, and all related intellectual property rights. The Customer retains ownership of its Content.

You grant Lurnor permission to host, process, transmit, and display Content only as needed to provide and improve the Service and to comply with law.

9. Confidentiality

Each party may receive confidential information from the other. Each party agrees to protect the other's confidential information and use it only to perform under these Terms.

10. Privacy

Our Privacy Policy explains how we collect and use data. By using the Service, you agree to the Privacy Policy.

11. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or that it will meet all regulatory requirements for your particular use case.

12. Limitation of Liability

To the fullest extent permitted by law:

• Lurnor will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.
• Lurnor's total liability for all claims relating to the Service will not exceed the amounts paid by the Customer to Lurnor in the 12 months preceding the event giving rise to the claim, or $100 if no amounts were paid.

Some jurisdictions do not allow certain limitations, so these may not apply to you in full.

13. Suspension and Termination

We may suspend or terminate access to the Service if:

• you materially breach these Terms
• your use creates a security risk or legal exposure
• required payments are not made (if applicable)

You may stop using the Service at any time. Termination does not remove your responsibility for compliance, retention, or reporting obligations.

14. Changes

We may update these Terms from time to time. We will update the effective date above. If changes are material, we will provide reasonable notice.

15. Governing Law

These Terms are governed by the laws of [Governing State], without regard to conflict of laws rules. Venue for disputes will be [Venue], unless prohibited by law.

16. Contact

Questions about these Terms:

[support email]